WORKFORCE
RESILIENCE 


PROTECT YOUR PEOPLE FROM 
HEALTH & SECURITY THREATS
OPERATING IN A COVID-19 WORLD CHALLENGE #2
Mental well-being and emotional support for your global workforce
Since March 2020, International SOS has provided more than 550 health and security consulting engagements to organizations around the globe. Many of them shared with us the main challenges they face within the current environment. These are the top four challenges.
You are reading challenge #2 and how we can support. Visit 1, 3 and 4 at the bottom of this page for additional information and how International SOS can help.

  • What are the ways to support staff who are standing fast in a country with a changing medical and security environment?
With the current levels of uncertainty and pressures in many people’s lives, mental health awareness and emotional well-being is a pressing issue for individuals and organizations alike. Increasing knowledge, accessing professional support, learning how to cope with psychological distress and being aware of the stress that others may be under can help greatly.

Our emotional support services can assist your workforce and augment your existing resources to deal with any psychological issues while at home or away for business, and for which short-term counseling may be appropriate.
Our broader Mental health support services includes:

The Emotional Support Service (powered by Workplace Options) provides 24/7 assessment and recommendation by a Mental Health Professional Counselor.

Critical Support Hotline is a 30-day telephonic crisis support service designed for organizations impacted by a specific incident and whose employees may require immediate emotional support. The service is supported by Workplace Options.
International SOS Mental Health Case Management
Watch Sally Wang and Dr Kennette Thigpen discuss the tactical measures organizations can take to support their people during the pandemic.
Case Study Emotional Support
SEE IT IN ACTION
Emotional support for an international assignee
A Swiss employee on assignment contacted one of our Assistance Centers as she was having difficulty coping with her new post in the Czech Republic. Click here >>
DISCOVER THE FULL WORKFORCE RESILIENCE SOLUTION
MOST OF THE ORGANIZATIONS WE SPEAK WITH FACE THE FOLLOWING CHALLENGES.

Click on the images below to discover how Workforce Resilience can support each of them.
1. Implement screening, testing & contact tracing for your global operations
How to develop a global policy and meet local regulations?

Managing the correct and up to date information on essential travel for each destination

COVID-19 situation at destination
3. Receive expert medical and security support anytime, anywhere
How to obtain timely and expert medical and security advice for unknown situations with COVID-19?

Direct access to our health and security experts for domestic and international support.

How to handle Medical evacuations of COVID-19 patients?
4. Intelligence and insights with oversight and tracking of a global workforce
Ability to have visibility on workers’ location both internationally and domestically and communicate with them to ensure safety and security during pandemic and other events

© 2020 International SOS
AEA International Holdings, Pte. Ltd and each of its affiliates are legally separate and independent entities