The International SOS Assistance App provides support in the palm of your hands.
Stay alerted to incidents unfolding in real-time, whether you are at home or abroad.
Plus, get health and security assistance when you need it most. Anywhere, anytime.
Download the Assistance App
Getting Started
Creating an Account
Create an account with your organisation email address
and password in minutes.
Logging In
Log in with your organisation email address and password
to access the Assistance App.
Setting Up Your Profile
To experience all of the benefits of the International SOS Assistance App,
we have to confirm your profile details upon your first log in.
This process takes less than five minutes, and only needs to be completed once.
Prepare for Your Next Trip Before You Leave Home
Explore with COVID Trip Planner
Understand travel requirements and vaccinations needed.
My Trips
Manage all of your upcoming trip logistics in one place.
Checklists
Explore expert-created pre-travel checklists to better prepare
before your next trip.
Location-Based Push Alerts
When a medical or security alert is issued for your current
location, you can be immediately notified via push notification.
Get the Help You Need When You Need It Most - Anytime, Anywhere
Call or Chat*
Have a problem or need advice? Get the help you need 24
hours a day, 7 days a week.
Check In*
Use the App to share your current location with your
organisation in the event of an emergency.
Auto Emergency Check-In*
In the event of a serious or urgent incident,
Auto Emergency Check-In will ensure your organisation knows your exact whereabouts.
*Feature not available in all packages and/or regions.