WORKFORCE
RESILIENCE 


PROTECT YOUR PEOPLE FROM 
HEALTH & SECURITY THREATS
OPERATING IN A COVID-19 WORLD CHALLENGE #3
Obtaining expert medical & security support
Since March 2020, International SOS has provided more than 550 health and security consulting engagements to organizations around the globe. Many of them shared with us the main challenges they face within the current environment. These are the top four challenges..
You are reading challenge #3 and how we can support. Visit 1, 2 and 4 at the bottom of this page for additional information and how International SOS can help.

  • How to obtain timely and expert medical and security advice for unknown situations related to COVID-19?
  • Direct access to health and security experts for domestic and international support.
  • How to handle medical evacuations of COVID-19 patients?
From strategic support for managers, to tactical support for individual employees.

What we want is to allow the manager to pick up the phone, call International SOS and speak to a doctor or a security personnel, not necessarily about an individual case (e.g. an active case about one of their employees), but perhaps more to consult about a medical and/or security scenario that could impact our business; something we want to foresee or plan for.
For example, the manager might want to understand what a certain environment looks like, because they are seeking to deploy somebody to that location. Essentially, they need to speak to either a doctor and/or security professional to facilitate a business decision.

When people are faced with new health and security risks – especially in a new environment or at risk of crime, illness or conflict – their employers, sponsors, schools, family and friends find peace of mind to knowing they have easy access to the best advice and care.
International SOS Assistance Case Management
We can help to prepare your people for the routine and unexpected: our online and on-call guidance helps you to ensure your people are well-informed before they leave. It is not just about the headline news, it is usually the everyday things where your people need support in order to stay productive while away: running out of prescription medication, stomach bugs, flu, road accidents, lost passports, or general concerns about local security changes.
DISCOVER THE TOOLS AVAILABLE TO YOU AND YOUR GLOBAL WORKFORCE
International SOS Portal
International SOS Manager View
International SOS Assistance App
Case Study Return to Operations
SEE IT IN ACTION
Providing domestic travel advice during local COVID-19 outbreak in Gutersloh
International SOS provided security consultation to Rachel, an employee of a heavy machinery and manufacturing corporation, amidst domestic COVID-19 travel restrictions for people traveling from Gutersloh to other parts of Germany. Click here >>
DISCOVER THE FULL WORKFORCE RESILIENCE SOLUTION
MOST OF THE ORGANIZATIONS WE SPEAK WITH FACE THE FOLLOWING CHALLENGES.

Click on the links below to discover how Workforce Resilience can support each of them.
1. Implement screening, testing & contact tracing for your global operations
How does my organization develop policies, meet local regulations and stay informed about COVID-19 at my travel destination?
2. Care for mental well-being of employees and their emotional resilience
How do we support our employees both domestically and internationally with the changing medical and security environment?


4. Intelligence, insights, tracking and monitoring of a global workforce
How do we gain visibility on workers’ location both internationally and domestically and communicate with them to ensure safety?

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