Travel Like a Pro
Use the app to research locations and understand active and potential medical and security risks throughout the world.
While Traveling
Get real time alerts and access to up-to-date travel restriction information and the impact of COVID-19.
On Demand
Use the Assistance App to call or chat* with an assistance center 24/7, from any location throughout the world, with one touch.
What's New and Updated In Assistance App 7.0?
- Modern design and a simplified user experience; an easy to use App based on human-focused design
- A more seamless login experience; users can now log in with their company email address
- Personalised Pre-Trip Checklists based on a traveller's upcoming trips to help them prepare before they leave home
- Custom medical and security information and advice developed by world-renowned medical and security experts
- Up-to-date COVID-19 travel information: avoid risks and trip disturbances with the latest on COVID included inbound and outbound travel restrictions
- Features tailored for domestic travel (Auto Emergency Check-In*, Location-based Alerts, Travel Restrictions)
- Performance enhancements and more flexible technology stack that allows for higher availability and quicker innovation
Take a Look at App 7.0
App 7.0 Video User Guides
Help Your Workforce See the Value of the Assistance App
Click below to access messaging developed especially for your workforce and travellers to help them better understand the value the Assistance App can bring to them. This document is meant as a template for you to copy, customise and send to your travellers.
Every day, hundreds people use the App for one-touch connection to a live person in their preferred language. Download the wheel below to get an understanding of the issues the Assistance Centers can help your people with.
Want to create your own marketing and communications campaigns to promote the assistance App? Click below to download a zip file of logos and App images you can use in your own promotional campaigns.
What People are Saying About the New Assistance App
“Easy access to information for trip preparation and in country support."
– Associate Director, International Safety & Security at an Ivy League University
“I am a savvy traveller and it’s meeting my needs.”
– Global Alliance Director of a Software Company
“Easy to navigate platform with relevant information readily accessible."
– Regional Security Manager at an Engineering Firm
“[The App] provides critical information to make good decisions, provides good guidance."
– Consultant at a Global Pharmaceutical company
“Big improvement in how travellers can register and prepare for their trips. I also think the look and feel of the app will be intuitive to the college-aged students I primarily work with."
– Education Abroad Advisor at an American University
Download the App Now
