International SOS protects your employees around the world through customised health and safety risk management solutions and workplace wellbeing programs to support your growth and optimise productivity.

In the event of extreme weather events, outbreaks of disease or security incidents, we provide immediate support, giving you peace of mind.

Thanks to our technological solutions and medical expertise, you will receive effective, real-time recommendations and advice as well as optimal quality on-site support.

Founded in 1985 by Arnaud Vaissié and Dr. Pascal Rey-Herme, the International SOS Group represents 12,000 multicultural health, safety and logistics experts dedicated to supporting and assisting our clients in 90 countries, 24/7 and in 1,000 locations. 12,000 organisations rely on us: multinationals, small and medium-sized businesses, governmental and non-governmental organisations, as well as educational institutions.

Spotlight on Switzerland: please scroll down to the bottom of the page.


We believe in making it easier for organisations to work and grow on an international scale. We can help you achieve your goals by preparing your employees for layered threat environments, help them to feel supported and productive, and provide them with assistance whenever they have a question, concern or crisis. Anytime, anywhere. We help to keep them healthy and safe, so you can focus on your core business activities.

In Ipsos MORI's Business Resilience Trends Watch, 63% of organisations cited 'educating employees about risks' as their biggest challenge in ensuring the health and security of their workforce. While employees’ demands and expectations are constantly evolving, the study also shows that policies are not keeping up with the changing needs of a modern workforce: Less than a third (31%) of organisations cover cyber security in their policies. And just over a quarter (26%) cover considerations for female employees.

Protecting your people is our priority

The health and security of your people is imperative to the successful operation and growth of your business. Even a minor health or security issue, if unchecked, can quickly escalate into a more serious problem. Furthermore, your ability to respond to these risks, can ultimately impact your workforces’ happiness and morale.

We are here to help you mitigate those risks and their associated costs. No matter how small a health or security issue is; our experts are qualified to help.

Prevention First

The best way to ensure that your employees remain healthy and safe is to establish robust prevention programs designed specifically for their environments. In the event that prevention is not possible, immediate and effective assistance is critical. We provide you and your employees with access to quality care, available 24/7 (ISO9001:2008 accredited) - the reassurance and direction you need to keep your employees healthy, safe and productive.

Advice from our medical and security experts and is immediate and unlimited - we encourage your employees to always call us first, no matter how minor the issue may seem.

Embracing the unfamiliar

The world is a widely varied and fast-changing place. When it comes to health and security every location is different. The same applies to organisations: every set of needs is different. There is no 'one-size-fits-all' approach to employee healthcare or security.

Therefore, our approach is consultative. We can help you assess the risks associated with every working environment and design appropriate preventive programmes - including training, procedures and policies - to protect you and your people at all times.

Managing risk - is insurance enough?

In many situations, calling us can actually prevent a claim on your insurance. The majority of cases can be resolved with the health and security expertise provided by our teams of nurses, doctors and security specialists, therefore saving the need for further consultation.

In the rare instance that your employee requires a consultation, we will only refer them based on the advice of our own qualified medics or security officers. We manage and certify more than 91,800 medical and security providers across the globe – So no matter where your employee is; we have the unique knowledge of where to safely refer them to. Ensuring that their situation is dealt with in an effective manner. Read more about how we work with your insurer.
Whether in the air, on land or at sea, help is never far away.

Spotlight on Switzerland

Based in Geneva and Zurich, International SOS Switzerland provides for more than 30 years tailor-made health and security risk management and resilience solutions, protecting global workforces.

International SOS supports SMEs as well as multinationals, international organisations, governments, NGOs, the United Nations as well as many educational institutions around the world with tailor-made health and security risk management and resilience solutions, protecting their global workforce. Among them, more than 70% of the companies listed in the SMI trust our expertise. 

International SOS Switzerland is comprised with a team of highly qualified and experienced Swiss professionals with strong local know-how and expertise. 

We also help Swiss companies and organisations manage their international health and security concerns and have supported major overseas construction and infrastructure projects, world-class sporting events, and executive meetings and conferences for VIPs. 

International SOS delivers the most appropriate solutions and services for your company’s managers and employees:

  • Health and security assistance: preventative information, recommendations and support in case of emergency
  • Training and e-learning solutions
  • Workforce resilience solutions including Tracker, our communication and localisation tool
  • Medical and security consulting: site survey, risk analysis, policies, health plans
  • Medical services: International SOS clinics, access to healthcare in remote sites, medical staffing on sites, medical supplies
  • Occupational Health, wellness, medical check programmes

We meet the high demands of our customers by providing excellent service through our 27 Assistance Centres all over the world, which includes English, German, French, Italian and other 100 different language & dialect capabilities. To receive assistance in your local language or in English, please call us: +41 22 785 6464. 

Our commercial offices and teams are located in Geneva and Zurich, in order to accompany our Swiss clients. To learn more about how we support our Swiss clients in protecting their mobile workforce, view the video HERE.


GENEVA OFFICE                      ZURICH OFFICE                        ASSISTANCE CENTRE

SOS Assitance SA                     SOS Assistance SA                     SOS Assistance SA  
Route de Pré-Bois 17                Schützengasse 4                         Route de Pré-Bois 17
Geneva 1215                             Zurich 8001                                 Geneva 1215
Tel. +41 22 719 1100                 Tel. +41 58 580 91 00                  Tel. +41 22 785 6464
                                                                                                       Tel. +41 22 785 6424
                                                                                                       Office Open 24 hours

If you are an existing client with a medical or security question/concern, please call our Geneva Assistance Centre on +41 22 785 6464.

We are pleased to announce that International SOS Assistance Centres are ISO 9001:2008 certified. This certification is an international standard that recognises commitment to high quality service delivery and customer satisfaction.

        CONTACT US

If you would like to understand how International SOS can protect your staff around the world, please contact us.

AEA International Holdings, Pte. Ltd and each of its affiliates are legally separate and independent entities
© 2021 International SOS